Privacy Policy

Last Updated: 07.06.206

1. IntroductionCrowdSpark ("CrowdSpark", "Crowd Spark", "we", "us", or "our") respects your privacy and is committed to protecting your personal data.This Privacy Policy explains what information we collect, how we use it, who we share it with, and your rights regarding your personal data.By using CrowdSpark, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect
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Information You Provide
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We may collect information that you voluntarily provide, including:
Name
Username
Email address
Profile information
Business ideas and submissions
Votes and platform interactions
Feedback or communications sent to us

Subscription Information
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If you purchase a paid membership, we may collect:Membership plan details
Subscription status
Transaction references and payment-related metadata
CrowdSpark does not store payment card details. Payment processing is handled by trusted third-party payment providers such as Stripe.Technical InformationWe may automatically collect certain technical information when you use the Platform, including:IP addressBrowser typeDevice informationOperating system informationWebsite usage informationSession and login informationAnalytics data

3. How We Use Your Information
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We may use your information to:
Create and manage user accounts
Provide and maintain the Platform
Process subscriptions and payments
Enable idea submissions and voting functionality
Improve Platform performance and user experience
Monitor usage and prevent abuse
Communicate with users
Respond to support requests
Comply with legal obligations
Generate aggregated insights, statistics and trend analysis
Where possible, aggregated insights are produced without identifying individual users.

4. Legal Basis for ProcessingWhere applicable under UK data protection laws, we process personal data on the basis of:ContractTo provide the services requested by users and operate user accounts.Legitimate InterestsTo improve the Platform, analyse usage, maintain security, prevent fraud and develop new features.ConsentWhere consent is required, such as for optional marketing communications or certain cookies.

5. Sharing Your InformationWe may share information with trusted service providers who help us operate the Platform.These may include:Webflow (website hosting and operation)Memberstack (authentication and membership management)Stripe (payment processing)Airtable (data storage and management)Make (workflow automation)Analytics providersWe do not sell personal information to third parties.We may also disclose information where required by law or to protect our legal rights.

6. Public ContentCertain information submitted to CrowdSpark may be visible to other users and visitors of the Platform.This may include:User-submitted business ideasIdea descriptionsVoting activityPublic profile informationUsers should not submit confidential, proprietary or commercially sensitive information unless they are comfortable with such information being visible to others.

7. CookiesCrowdSpark may use cookies and similar technologies to:Keep users logged inMaintain site functionalityAnalyse website usageImprove user experienceFurther information may be provided in a separate Cookie Policy.

8. Data RetentionWe retain personal data only for as long as reasonably necessary to:Provide servicesMaintain user accountsComply with legal obligationsResolve disputesEnforce our agreementsWhen data is no longer required, it will be deleted or anonymised where appropriate.

9. SecurityWe take reasonable technical and organisational measures to protect personal data.However, no method of electronic storage or transmission over the internet can be guaranteed to be completely secure.Users provide information at their own risk.

10. Your RightsSubject to applicable law, users may have the right to:Access their personal dataCorrect inaccurate dataRequest deletion of personal dataRestrict processingObject to certain processing activitiesRequest a copy of their personal dataRequests may be submitted using the contact details below.

11. Third-Party ServicesCrowdSpark may contain links to third-party websites or services.We are not responsible for the privacy practices or content of third-party websites.Users should review the privacy policies of those services independently.

12. Changes to this Privacy PolicyWe may update this Privacy Policy from time to time.The latest version will always be available on the Platform.Continued use of CrowdSpark following publication of an updated Privacy Policy constitutes acceptance of the updated policy.

13. Contact
If you have questions regarding this Privacy Policy or wish to exercise your data protection rights, please contact:support@crowdspark.co.uk